Bicester-based B2B Graphics wanted to increase its production capacity whilst maintaining quality of output. After making a major investment in an Anapurna H2500i LED hybrid printer with Asanti workflow, the company was not only impressed with the performance of the new inkjet system but also found Agfa’s pre-installation, set-up, service and training truly outstanding.
The company’s first priority was to increase production capacity whilst maintaining quality. It had built a reputation for producing display graphics for event companies and sport venues, which requires fast turnaround quality printing, but this work prevented B2B from taking on high volume projects. From the outset the Anapurna H2500i LED enabled B2B to achieve this goal. In the first month the increased productivity covered the extra cost of the entire year’s leasing.
“Costs have risen but so too has output. One of the main reasons for this is not only the Anapurna but also Agfa’s Asanti workflow, which has alleviated the bottlenecks in production giving us the opportunity to take on high volume jobs we would have previously turned away. Asanti pre-flight picks up errors that would otherwise be overlooked enabling us to verify the files we are sent to achieve the results our customers expect, and colour balancing throughout all the print speeds is superb. It is truly a valuable asset,” says Chris Dalby, production manager at B2B Graphics.
Agfa Graphics takes pride in the level of service it provides to its customers. The installation and support for this project was given to Nathan Green who joined Agfa towards the end 2016. After graduating in mechanical engineering from Newcastle University, Nathan went to work on North Sea rigs in the oil and gas industry. Last year he applied for a post with Agfa and, after training at its manufacturing sites in Canada and Belgium, worked with other engineers in the UK prior to being given this project to manage.
“After speaking to others who had bought Agfa equipment we expected a high level of service. I have to say, however, that right from planning and pre-installation to the kit being set-up as well as training and follow up visits the whole process has been very professional. This was a big investment leap for us but we always felt confident that Agfa would take care to sort out any issues that might occur. I have to add that Nathan and Agfa have made the whole experience very reassuring,” concludes Dalby.
[Photo shows (l to r) Chris Dalby, production manager at B2B Graphics and Nathan Green, service engineer at Agfa Graphics.]