Three long-serving staff at UK and Ireland Mimaki distributor Hybrid Services have recently reached the milestone of 20 years’ continuous service with the company.
Showroom manager, Richard Williams reached the two-decade mark in December 2024. Joining the company in 2004 with an already established career in the print industry, he added valuable experience at a time when wide format inkjet printer development was happening at a rapid pace. “I have seen the print industry progress enormously,” Richard recollects. “Continuous improvements in the technology have made hardware faster, more reliable and with higher quality output. It’s always been a privilege to see our customers’ businesses benefiting from Mimaki’s printing and cutting systems.”
Joining Hybrid at the beginning of 2005, Louise Williams (no relation to Richard) started as the company’s receptionist and is now responsible for purchasing, stock management and machine logistics. Reflecting on how Hybrid’s processes and warehousing have evolved over the last 20 years, Louise recalls, “Our current warehousing and systems make a real difference to how we operate with Mimaki and our reseller partners on a day-to-day basis. It’s been a pleasure to work so closely, and for so long with so many great people at Hybrid and our partners.”
Only a few months after Louise, the third colleague to join the company in quick succession was service engineer Ian Mason, who continues to support customers and reseller partners with his technical expertise. “We’ve worked hard to ensure our customers get the very best from their investment in Mimaki technology, and the corresponding commitment Hybrid continues to make with its support team confirms that,” states Ian. “I’m now part of a team of 18 engineers on the road, with eight further tech support and customer service colleagues back in the office. It makes a huge difference.”
All three started at Hybrid during the company’s first decade of operation and join colleagues Ginny Mitchell and Duncan Jefferies who hit the 20-year service milestone in 2021 and 2022 respectively. Managing Director John Roberts celebrates so many of the current team working for the company for such a length of time. “We have a wonderful mix of people at Hybrid, with a team that shares a common goal, represented by staff who have been with us for many years.
“Richard, Louise and Ian have all given tremendous service to Hybrid, our partners and our customers, and I’d like to thank them for their efforts over the last twenty years.”
Established since 1996, Hybrid Services employs 50 staff across the UK and Ireland in roles that span warehousing and logistics, accounting, sales, marketing, customer services and technical support.
